Privacy Policy

1. Introduction

At getskrive, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our email signature creation service.

2. Information We Collect

Information You Provide

• Account Information: Email address, name, and password when you create an account
• Signature Data: Name, job title, company, contact information, and social links you add to your signatures
• Payment Information: Billing details processed securely through our payment provider (Paddle)
• Profile Photos: Images you upload for use in your signatures

Information Collected Automatically

• Usage Data: How you interact with our Service, features used, and time spent
• Click Analytics: Aggregated data on link clicks in your signatures (if enabled)
• Device Information: Browser type, operating system, and device identifiers
• Log Data: IP address, access times, and pages viewed

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our Service
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues or fraud

4. Information Sharing

We do not sell your personal information. We may share your information in the following situations:

• Service Providers: With third parties that help us operate our Service (hosting, payment processing, analytics)
• Team Features: With team members when you use team sharing functionality
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of data in transit (HTTPS/TLS)
• Secure data storage with access controls
• Regular security assessments
• Employee access restrictions on a need-to-know basis

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You can request deletion of your account and associated data at any time. Some information may be retained as required by law or for legitimate business purposes.

7. Your Rights

Depending on your location, you may have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability (receive your data in a structured format)
• Withdraw consent at any time

8. Cookies and Tracking

We use essential cookies to operate our Service. These help with authentication, security, and remembering your preferences. We may also use analytics cookies to understand how users interact with our Service.

9. Third-Party Services

Our Service integrates with third-party services including:

• Supabase: Authentication and database services
• Paddle: Payment processing
• Vercel: Hosting and infrastructure

These services have their own privacy policies governing the use of your information.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@getskrive.com